The first time I showed a room of managers a slide explaining how I keep track of my communication responsibilities, they laughed at me. They did try to hold it back because I’m the boss. But it didn’t work very well. And that’s fair. I don’t mind getting laughed at. I had sorted the people …
I keep hearing a version of the same question: how do I get people to make more decisions themselves? There are plenty of reasons people don’t make decisions. Analysis paralysis. No time to think. Unclear authority. Not wanting to own the outcome. But even when someone is willing and allowed to make a decision, they …
Every management book, every “how to run better meetings” post, every leadership-tips list tells you: start your staff meeting by asking each person for a win. I do it. I’ve done it for years. But I noticed that the write-ups usually stop at the prompt. And, while important, I think the prompt is the least …
Many tech leaders have seen the Notion feedback automation intake funnel. A piece of feedback, in this case, a bug report, comes in from somewhere, AI triages and categorizes it in a Notion database, routes it to the right team, pulls up related discussions and potentially relevant context, notifies that team on Slack, and drafts …
Someone in your company built something to learn or fix an immediate problem, not to run as a production service. That’s happening more frequently with AI-enabled development. They built to learn, not to earn, to borrow Marty Cagan’s vernacular. The artifact they created exists to test an idea, a workflow, or a customer reaction — …
Your calendar looks the same as it did a year ago. The same standups, the same one-on-ones, roughly the same number of meetings with roughly the same amount of stuff said out loud. But far more work is getting done in the gaps between those meetings, and more work getting done means more decisions getting …
AI broke the model compliance was built around. The issue is no longer preventing people from building software. The issue is now knowing what already exists. When anyone in the company can ship working tools, governance stops being primarily a process problem and becomes a visibility problem. That visibility comes from culture, not tools or …
AI changed who can build software. That part is obvious by now. What’s less obvious is what happens to the coordination functions inside technology organizations — product management, compliance, UI/UX design, QA — that existed because building took time. These functions grew up inside a centralized development pipeline where PMs defined work, compliance was baked …
Infrastructure used to be only created by decision. Now it’s also created by adoption. Useful tools are getting built everywhere now — a solutions architect writes an integration wrapper to unblock onboarding, a PM stands up a dashboard pulling from three APIs, an engineer builds a CLI to automate a migration. These things work. They …
Most roadmaps describe what product and engineering plan to deliver. With AI at their fingertips, most organizations are now building far more than that. Sales ops builds enablement tools. The onboarding team prototypes a workflow that multiple new customers are using within a week. An engineer ships an integration, and the data pipeline behind it …
