As much as I hate to steal a title or a good joke, I want to title this post iPhone Outage? There’s An App For That. Why? Because it’s funny.
So why am I talking about reactive vs. proactive? In case you haven’t seen it yet, AT&T recently came out with an app called AT&T Mark The Spot. The idea behind the app is that if you have a dropped call or bad reception, that you open the app, click your problem and it will mark the spot by sending the information to AT&T. I am still not entirely sure how this app works in an area where there is NO reception, how does it know where you are to tell AT&T?
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